Cookie Help Page

If you have just tried to add and item to your basket or go to the checkout but were informed that your basket was empty, there has most likely been some kind of a problem with the cookie we use to keep track of what you have placed in your basket.

So that the website can remember what products you have placed in your basket as you move around the site we use a cookie to store a unique identifier that identifies your particular shopping basket for the duration of your visit. Without the cookie you are therefore not able to add items to your basket and purchase items.

When your browser blocks a website cookie you may see a red icon such as this at the bottom of your screen:

There are several possible causes of such a problem so you make like to see if any of the following are occurring:

Is our cookie being blocked because you are accessing our website via another site?

Some search engines may open pages in a frame (meaning that there some of the search engine as well as our website will be visible in your browser window). If this is the case we suggest closing the frame, opening our website in a new window or re-typing http://www.discord.co.uk in the address bar. You may like to check if symbol above is being shown indicating a blocked cookie.

Is your computer blocking our websites cookie?

Your computer may be set up not to accept any cookies or make only accept cookies from certain sites. To resolve this you will need to enable cookies for our website or temporarily lower your browsers privacy/security settings so that you can use the site. Your browser may show an icon such as the one above indicating one or more blocked cookies.